Terms & Conditions
Vallarta Surf Guide T&C "The Big Release"
Thank you for your purchase with www.vallartasurfguide.com After your purchase the following polices apply, see below. We ask you to take a minute and read through them in order for us to provide you with the best service. Let us know of any questions or concerns.
Vallarta Surf Guide Policies:
We strive to provide you and your party with the best online purchase and the best excursion experience possible. Some external factors and unforseen circumstances might interrupt the service we provide. At such time we will make arrangements to either change your activities or provide you with a suitable compensation. Please note that surfing is a weather conditions permitting sport, meaning that if there is no surf or too high of a surf on the day of your booking, it will be moved to another day or credit will apply for a surfing excursion in the future, or we will issue a full refund.
We are also aware that sometimes certain external factors will happen on your part, which will prevent you from enjoying the scheduled activates.
- Cancellation policy: We will cancel and refund in full the booked activity if you notify us no later than 48 hours prior the excursion.
- Change policy: We will change the date/time of your activity, upon availability, if you notify us no later than 24 hours prior the excursion.
- After the 24 hours: NO CHANGES and NO REFUNDS will apply.
For the security, safety and enjoyment, yours and other participants, we are entitled to refuse service in the event you are under the influence of alcohol or any other substance. If the instructor decides to refuse the service, NO REFUNDS will apply.
By making your purchase with www.vallartasurfguide.com you acknowledge that you understand and agree with the above stated policies. Be sure to let us know if you have any doubts.
Vallarta Surf Guide
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